All looked ok. 44pm and the parcel. | Read 413,941-413,960 Reviews out of 788,377Mobile phone scam. not to me. 10/11/23 10:32. Forum Team In response to. Can I ask on this topic, was the handset sent for delivery at any - 5160409You presumably have the tracking info so there's nothing much you can do/need to do. They never were. The Virgin Media website will open in a new tab. As long as you have the tracking number if Virgin Media contact you, there is nothing to worry about as it is up to Yodel to locate the parcel as they have lost it not. However, 23% of Virgin Media customers had a reason to complain, against 21% for TalkTalk (whereas only 16% of Sky. We would like to show you a description here but the site won’t allow us. I am new to Virgin, I think I am since still couldn't receive my Broadband hub. Click on the brands below or scroll down to the handy brand finder. Thanks for posting, and a warm welcome to our Community Forums. - Keep all your orders in one place. I received a text from Virgin stating my equipment will be delivered on 25th July and Yodel would contact me with a 2 hour delivery slot. We would like to show you a description here but the site won’t allow us. Cable ISP Virgin Media has announced that, for the first time, they’ve officially expanded the coverage of their Fibre-to-the-Premises ( FTTP) based ultrafast broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach ’s ( BT) existing cable ducts. GXO is committed to providing a world-class, diverse workplace. GXO has collaborated with Virgin Media since 1999. Packaging We would like to show you a description here but the site won’t allow us. Free Member. Delivery service company Yodel has been hit by a suspected ransomware attack, leading to delays in parcel distribution and customers losing the ability to track. Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. Explained when ordering that was the latest date I could wait as my existing mobile was going to my daughter who was travelling abroad with her 2 young children. We would like to show you a description here but the site won’t allow us. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. | Read 413,941-413,960 Reviews out of 788,377 Mobile phone scam. Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. I delayed delivery by Yodel for a week, but they are still intent on giving me another. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Hi I have received a text message from either Yodal or Virgin, saying that my new Hub was meant to arrive yesterday and Yodal will be in touch to confirm a time slot. The Voice. So it seemed simplest to reconnect - the sockets are there and they were happy with the service. If you have a green Yodel calling card, please text or call the driver on their mobile number, which is written on the card. Or stream, control and manage. Browse Virgin Media Virgin Media Community. on 16-03-2023 19:38. Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. Thanks. I call virgin and they have no idea about it being returned. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. Please ensure that you select a store that is serviced by the courier handling your parcel (previously, parcels under the Collect+ brand were delivered by Yodel). When I got there Yodel's customer service said that the package was. This was a 4 week wait. I’ve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and. 1. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin. Have you received a number similar to this? ^AA”- , and Harmonic disclaims any obligation to update any forward-looking statements in Harmonic's - time multiscreen video processing and encoding technology enables Virgin TV Anywhere customers to multiple high-quality adaptive bit-rate streams optimized for emerging television and video services - service providers to subscribers in video. Virginmedia is a residential service and there is no service guarantee. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. Have you received this since your post?Hello, My QuickStart box is supposed to arrive tomorrow (5th September) and so far I have not received sms or email from Yodel regarding the delivery window. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. Virgin media is one of the worst for this in that due to their proprietary fibre system you have to use their router initially and if you want to use your own you have to bridge through theirs. Hi my hub was suppose to be delivered on Friday 17th March, I believe my services also started then. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023Yodel are totally useless. Yodel customer service said they couldn't do anything without a tr. Just another question. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been returned to sender. If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. Olivia Parkinson eagerly received the delivery of her iPhone 12 ProMax on April 14 only to find that her new gadget had been replaced. All materials are recycled using our UK downstream partners. We wouldn't be able to advise directly on the information provided by Yodel, as this would be based on their own internal investigations as to why this parcel was not delivered. They failed to deliver my router on Saturday. 0345 454 1111* – on any non-Virgin Media phone *Call costs may cary About Yodel tracking Download the Yodel Parcel Tracker app Receive push notifications at every step of your parcel's journey plus see a two hour delivery window for every parcel delivered to a door Download now What does my tracking mean? Understand what your parcel tracking is telling you Find out Collect your parcel Prefer to collect your parcel? Rob Beck ordered a new router from Virgin Media in March. The items were not ordered or paid for by me. Options. Simply drop your parcel off at one of thousands of local Yodel serviced Collect+ Points. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. The issue is there was more than one item in the parcel. I ordered my new device on the 16/04/2022 I accepted the credit agreement and received the email stating my order would be delivered on the 19/04/2022 I then clicked on the link for delivery and it states that my order has been returned to sender. My parcel which was due to arrive on Friday 14th of July never arrived. I've called the sales team and I think they're going to try to have it resolved today. There are two ways to return a parcel through Yodel. Well-informed. eBay. 07/11/23 16:47. Virgin text me in the 25th telling me yodel would contact - 5191673. Because it was shittly designed, the people in the flats had holes drilled through the front wall and the cables running down the outside of the building. Delivery service company Yodel has been hit by a suspected ransomware attack, leading to delays in parcel distribution and customers losing the ability to track. No delivery and now no delivery date available on their site! - 5176387Poor service Yodel, no delivery. Text yesterday saying Yodel will be in touch with a 2 hour delivery slot and heard nothing, no tracking number received either. I must admit this was after I had to considerably push for them to check further as they kept saying yodel did have the parcel. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. You're claiming one of them items wasn't sent back. Received into UNKNOWN DEPOT. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. It didn't arrive and the next. Sports Direct. on 25-04-2023 17:04. They never were. The kit was due to be delivered on the 3rd. We would like to show you a description here but the site won’t allow us. 2) If Yodel hasn't left you a note, it's worth knocking on your neighbours doors to see if they have the router. Mobile customers can also use the app to keep on. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. . If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in the Manage My. 7 million in fiscal 2021, up from £9. Virgin Media Jun 2015 - Apr 2018 2 years 11 months. To date not had any communication from Virgin Media chasing return of equipment. . My virgin Iphone 14 was due to be delivered today 27/03 so I check yodel tracking and it says “returned to sender” upon sender’s request. Published: 22 Jun 2022 16:15. 08/11/23 21:45. 09/11/23 11:22. 7 million in fiscal 2021, up from £9. You don’t need a phone line to enjoy the most powerful and reliable broadband. We’ve all heard of phones being likened to bricks, but how about a cracked tile?That was what confronted one shopper when she opened the box for her brand new iPhone. Hi VM, I placed an upgrade order last week and was told my new modem would be delivered on 25/11 by Yodel. . Virgin Mobile. On the morning your QuickStart pack is due to be delivered, your Yodel courier will give you an estimated 2-hour delivery slot via email and/or SMS message. Yep they’re useless. QuickStart, set up and connections. Reply. As you can see from the above, they don’t have any record of any parcels due for my address. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. Scroll down and click on create new label. We would like to show you a description here but the site won’t allow us. on 30-05-2023 13:29. 25 stars. Received my new - 5055353Re: Yodel. This will be a few weeks in advance so you'll have. Tuesday afternoon Virgin sent a text saying delivery has been delayed by a day. Enjoy M250 broadband + phone + O2 SIM for £44. (NYSE: GXO) is the world’s largest pure-play contract logistics provider. on 28-03-2023 08:11. According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. My housemate bought her daughter a tablet from some catalog she uses (think it's K&Co), and they use Yodel. The GXO-VM organisation has a well-established relationship with Virgin Media (VM) since 1999. 3 weeks ago. I've received no communication from virgin addressing this, in fact both of the. We would like to show you a description here but the site won’t allow us. in Managing Your Account - Cable a week ago; Reputational daamage to VM for using Yodel in Managing Your Account - Cable 2 weeks agoWe would like to show you a description here but the site won’t allow us. The real trick to leaving an impression during The Voice Blind Auditions is to give the. I haven’t ordered a phone and have never had a contract with Virgin. I contacted Virgin Team who said it could take 3-5 days - still nothing. 3:41 PM · Jul 24, 2023. We would like to show you a description here but the site won’t allow us. 0 Kudos. But have only in the last hour just got the message of "We have received your item for delivery etc" nothing about a time slot though. 08/11/23 14:01. On the phone – Call Yodel customer service at 0344 755 0117 any time on Monday to Friday between 8:00 am and 7:00 pm and on Saturday from 8:00 am to 5:00 pm. Any ideas? ThanksYodel Delivery email. On the morning your QuickStart pack is due to be delivered, your Yodel courier will give you an estimated 2-hour delivery slot via email and/or SMS message. If you are not able to rearrange during your delivery, you will need to wait for your driver to attempt to deliver your parcel, when you will receive a calling card detailing what steps you will need to take next: If you have received an Orange. ) Need help? Visit Firstly, head to our tracking page and check the date your parcel is due to be delivered. I ordered a new iPhone 13 with iPad to be delivered by the 23/7/21. Published: 22 Jun 2022 16:15. My wife has been waiting all day at our new place for the delivery to turn up for my new hub and no sign of it leaving the depot. Virginmedia is a residential service and there is no service guarantee. Good afternoon. Learn more Have I helped? Click Mark as Helpful Answer and solved, or. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. I’ve called Virgin Media and they have launched an investigation with Yodel. All the documents were signed , all. The Collect+ Send service is in partnership with Parcel2Go. If you’re sending back old or faulty equipment, Virgin Media will even send you a pre-paid postal returns pack, so you won’t need to pay for packaging either. Tesco Direct. 4K compatible TV/device required to watch Ultra HD. Number of inclusive HD channels depends on package. Simply select the track your parcel. Virgin Media Quickstart set up. Called Virgin support at 5pm who confirmed a 7pm - 9pm Yodel slot. Watch this video to learn how to print a shipping label from your Yodel Collect+ account on your desktop computer (PC & Mac. We would like to show you a description here but the site won’t allow us. Router Not Delivered. They do have a business service with an SLA, but that of course costs more. Entertain me; Broadband Deals. YODEL. So I contacted Yodel, and they've said it was delivered at ~14:00 (not 9:30 as Yodel website says). Yodel lost quickstart router, ordered a replacement and now Yodel's found and delivered the first router. We would like to show you a description here but the site won’t allow us. I don’t know what to do, each party is putting the blame on the other and I’m the paying. Hi VM, I placed an upgrade order last week and was told my new modem would be delivered on 25/11 by Yodel. Thanks for your post and apologies to hear you're received this email. 4K compatible TV/device required to watch Ultra HD. consumer polling and social media complaints. See Deal. Hi - YODEL are saying they have been out for delivery since Saturday 1/10/22, and still no sign of the HUB. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. stole my parcel. Two different men tried to retrieve the parcel from me but I refused. Verified account Protected Tweets @; Suggested usersRob Beck ordered a new router from Virgin Media in March. Account - Mobile. Find your nearest Yodel Store. Hey, Ive just taken out and a new contract, phone was meant to be on its way and apparently yodel have sent it back to sender. Hi, I ordered a self install kit, was offered 30 Dec delivery which was no good as I was away. I have sent you a private message regarding this. Hello. Yodel strikes again. After deliver slot time had passed the tracking info stopped updating. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. Virgin said my router should arrive on Tuesday the 6th. We would like to show you a description here but the site won’t allow us. Why Virgin Media still use Yodel as a delivery partner I don't know. No still no tracking number. We would like to show you a description here but the site won’t allow us. So I changed my delivery address to where I work but they couldn't find it yesterday despite no courier or uber eats driver ever having a problem. But this was before we were due to move in - so when Yodel gave m. If VM tries to charge you, you can always post back on. On the morning your QuickStart pack is due to be delivered, your Yodel courier will give you an estimated 2-hour delivery slot via email and/or SMS message. Joining in. on 28-03-2023 08:11. Zooplus (but for extra you can upgrade to a different company -. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. wonkydragon. I have already booked a day off this Friday (16th of Sept) for the kit to be delivered as I cannot work fro. With the issues regarding your online account, that is part of an ongoing outage at this precise moment. I'm going to send you a private message in a few moments so that I can take some additional details from you and have a closer look at things. I kindly asked the particular agent who was with me at that time to help me out with raising a complaint which I know is ideally meaningless. We would like to show you a description here but the site won’t allow us. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. She called back and left a voicemail confirming that it was booked in and would be. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714 Registered number: 05200072 - Registered in England & Wales Received message from Virgin your Hub 4 will be delivered on the 14th June 2022 you will be informed of a 2hr time slot. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. I would be grateful for any advice on the best way to proceed. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with. Now they have shifted the package JD0002230630967367 to the depot and asked me to coll. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714We would like to show you a description here but the site won’t allow us. Re: Yodel (oh god, no) email when. Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. on 28-03-2023 09:35. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. Hermes and Yodel scored 1. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714 Registered number: 05200072 - Registered in England & WalesSimply ring our friendly customer service team. My quick start package was due to arrive between 6:30pm - 8:30pm last night. Virgin Media. 3 weeks ago. It was supposed to arrive on the 21st, it didn't arrive, but I decided to wait, this morning I checked yodel, and the delivery is incomplete and has been returned to sender. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. - Track the progress of your sent parcels. Since then there has apparently been no movement and it is now over 14 days since our upgrade and the period allowed for the return of the equipment. Yodel also do not arrive during the time they state they will, and then expect you to stay in all day the following day. I would be grateful for any advice on the best way to proceed. I've had to take another day o. Dial: 150 – free on our home phone or mobile. Options. They've fallen apart, no available tracking, no available customer service and - 5047219 - 2The Barclay family have made an offer to repay in full a £1. Horrible, they treat customers like you own them something. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new. However reading all the reports on some of the horror. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). 5 million in 2020. Joining in. My Virgin Media App. Welcome to our community forums and thank you for your first posts. Options. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. on 02-02-2023 09:43. Pl˜ce ˜ny other bits ˜nd pieces – like c˜bles, remotes, power supplies ˜nd WiFi Boosters or Pods, ˜s well ˜s the sp˜nner – loose ˜round the b˜g 3 Tuck the side ˛˜ps into the box to close itHi there Bradley2, Thanks for your post and welcome to the community. 42 (exc VAT), posting a parcel to your family, friends or customers through the Yodel network is easy and affordable. What have Yodel advised in regards to the delivery? Have they raised an investigation? RPYodel Lornetwining66 Joining in Options on 27-03-2023 21:51 Can someone tell me I've had a TV box ordered from 25th but not arrived on Yodel app it's saying it's. I preordered the IPhone 14 pro max 256gb for it to arrive on Friday the 16 of September. News of Virgin Media O2's discussions with Sky, first reported by the Sunday Telegraph, sent shares in BT down by as much as 8% on Monday to a six-month low. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals We would like to show you a description here but the site won’t allow us. To whom is May concern. on 12-05-2023 19:08. Through the Yodel Track app you can arrange your Yodel Deliver to Store return and track its journey back to the retailer all in one place. Not all channels from a Virgin Media home phone, visit virginmedia. They do have a business service with an SLA, but that of course costs more. Wish Local. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. Posted 4 years ago. We would like to show you a description here but the site won’t allow us. wonkydragon. Re: Yodel (oh god, no) email when. Tried to ring Virgin again today, after keeping me hanging on for nearly 20. Manage your broadband, TV, home phone and mobile accounts in one place. 35 votes, 12 comments. We would like to show you a description here but the site won’t allow us. How many stars would you give Virgin Media? Join the 77,833 people who've already contributed. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. But have only in the last - 5206771. TV, broadband and. Stream from Virgin Media. . My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. You have entrusted the parcel to VM's courier, who have lost it, so that's VM's problem. virgin media. In this conversation. SpeedI had texts off Virgin yesterday and the day before, confirming my broadband box was on its way and that Yodel would inform me of my delivery slot. I preordered the IPhone 14 pro max 256gb for it to arrive on Friday the 16 of September. We would like to show you a description here but the site won’t allow us. Processed at National Hub. Build the ideal Virgin Media package for your unique needs. I'm a Very Insightful Person, I'm here to share knowledge. We would like to show you a description here but the site won’t allow us. Quote & Book. . Chris_W1. I placed the order on the 24th, and then got an email on the 25th telling me that my order was on it's way. 150 free from your Virgin Media phone or 0345 454 1111 from any other phone line. How to track a parcel. Lee1981. Thanks for reaching out to us regarding your issue. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. If you can get Quickstart, you can choose one of two delivery options. So I'm a new customer and my router was due to arrive on Wednesday and I arranged to collect it from a Yodel depot, but when I went there they couldn't find it and said they'd get back. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. Parcel2Go. DHL Walk In Send. Can I get a replacement sent out. I have looked everywhere. Royal Mail scored 2. Four in 10 (41%) of DPD customers polled by Citizens Advice reported a problem with their last delivery, whereas at the top end a third (32%) of. VM have rescheduled a second delivery, but tbh even the customer service. I checked the delivery tracking and it notified me that the parcel has been returned to sender. Delivery company Yodel today confirmed it has suffered a “cyber incident”, after customers complained that online parcel tracking was unavailable and deliveries had been delayed. Amazon. We would like to show you a description here but the site won’t allow us. Yodel say I refused delivery on Tuesday when i was in all day, spoke with someone from virgin said it will still arrive, should have been yesterday, yodel saying from original delivery they have sent the parcel back to sender, so now no idea what’s happening or where the parcel is, why do companies. I have seen a few posts about this scam and am aware someone ‘from Virgin’ might come to collect the phone. £45. I ordered a student broadband package from Virgin on the 1st of September. Do you agree with Yodel's 4-star rating? Check out what 952,380 people have written so far, and share your own experience. Scam texts can also come from unrecognised numbers. Re: Virgin parcel scam. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. Stream from Virgin Media. 1 Kudo. Argos (who quite frankly are nearly as bad as Yodel) Virgin Media (if you request self install of a superhub) Tesco (Yodel also do their delivery to store service) My mum has now been waiting two days for a delivery of a garden bench which has been out for delivery since 9. I signed up to Virgin broadband and was told my router would arrive on the 26th. The gormless woman at Argos said "perhaps its stuck. Hub 3 stuck at Yodel. The guy did say it would be a hub 5. - View Collect+ stores on a map. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. Quote & Book. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. Fill in our form here to cancel your unused Return to Yodel labels and start the refund process. Yodel said my box has been delivered but when questioned they then said it was lost . Hopefully they can reconnect the older hub for now. We would like to show you a description here but the site won’t allow us. Is there. The Collect+ Send service is in partnership with Parcel2Go. I sent it back using the packaging sent to me and using collect plus. and delivery tracking information. Yodel is part of Logistics Group Holdings, and according to Companies House filings [ PDF ], it recorded earnings before income tax, depreciation and amortisation of £65. Paid extra for next day delivery from CRC to a business address (that closes at. Hubbox. We would like to show you a description here but the site won’t allow us. Scam texts, often referred to as smishing, are texts received when scammers have disguised SMS messages to look like they’ve come from a legitimate company. on 01-08-2022 12:13. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi Matthew, Yes I spoke to the team and they told me it was cancelled because of “security checks”. I don’t have and have never had an account with virgin. Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. 05am but then had another 3 updates like it was making its way to me then on Friday the day it was. I’ve chased Yodel and they have promised to deliver tomorrow . backtothefuture. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. Just wondering how long it takes Yodel to deliver returned equipment to Virgin. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. FedEx. . I received a text from VM on 24/11 saying it would be delivered on 25/11 and to await a time slot from Yodel to then get an email late 24/11 from Yodel to say.